Privacy Policy
PRIVACY POLICY
Effective Date: 01.01.2025
Thank you for choosing Fastwic (“we,” “us,” or “our”). We value your privacy and want to be transparent about how we collect, use, and safeguard your personal information when you visit or use the Fastwic website (“Service” or “Site”).
1. INFORMATION WE COLLECT
1. Personal Information You Provide
• Account Registration: When you create an account, we may collect information such as your name, email address, username, and password.
• Communication: If you contact us via email, contact forms, or other communication channels, we may collect your name, email address, and any other information you choose to provide.
• Transactions: If you make a purchase or perform any transaction through our Site, we may collect payment and billing information (e.g., credit card details, billing address), which may be processed by a third-party payment processor.
2. Information Collected Automatically
• Log Data: Our servers automatically record certain information (“Log Data”) when you visit or use our Site, including your Internet Protocol (IP) address, device and browser type, pages viewed, and access times.
• Cookies and Similar Technologies: We use cookies, beacons, and other tracking technologies to collect information about your browsing activities on our Site. For more details, please see our Cookies and Tracking Technologies section below.
3. Information from Third Parties
• We may obtain information about you from third-party sources, such as social media platforms, analytics providers, or marketing partners, and add it to the information we have collected.
2. HOW WE USE YOUR INFORMATION
We use the information we collect for the following purposes:
• Service Provision: To operate, maintain, and improve the Fastwic Site, including verifying and managing user accounts.
• Customer Support: To respond to your inquiries and provide customer service.
• Communication: To send you important updates, notifications, and administrative messages related to the Service.
• Marketing and Promotions: To inform you about products, services, or promotions we think may interest you, in accordance with applicable laws and your preferences.
• Analytics: To analyze Site usage and performance in order to improve our products and services.
• Legal and Security: To comply with legal obligations, respond to legal requests, detect and prevent fraud or abuse, resolve disputes, and enforce agreements.
3. COOKIES AND TRACKING TECHNOLOGIES
1. Cookies: Cookies are small data files stored on your device. We use session cookies (which expire once you close your web browser) and persistent cookies (which stay on your device until you delete them) to enhance your user experience.
2. Third-Party Analytics: We may use third-party analytics tools (such as Google Analytics) that employ cookies and similar technologies to collect and analyze information about your use of our Site. These services may also collect information about your online activities over time and across different websites. You can learn about Google’s practices by visiting Google Privacy & Terms.
3. How to Control Cookies: You can manage or delete cookies at any time by adjusting your browser settings. However, disabling cookies may affect some features of our Site.
4. HOW WE SHARE YOUR INFORMATION
We may share your personal information in the following circumstances:
• Service Providers: We engage trusted third-party companies (e.g., payment processors, hosting providers, analytics services) to help us operate our business. They are authorized to use your personal information only as necessary to provide these services to us.
• Business Transfers: If we are involved in a merger, acquisition, financing, or sale of assets, your personal information may be transferred as part of that transaction. We will notify you by email and/or a prominent notice on our Site of any change in ownership.
• Legal Compliance: We may disclose personal information if we believe it is necessary to comply with applicable laws, regulations, or legal processes, or to protect our rights and the safety of others.
• With Your Consent: We may share information about you with any other third parties where you have expressly consented or directed us to do so.
5. DATA RETENTION
We will retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including to satisfy legal, accounting, or reporting requirements. If you wish to request that we no longer use your information to provide you services, please contact us at [Contact Email].
6. YOUR RIGHTS AND CHOICES
Depending on your location, you may have the following rights regarding your personal information:
• Access and Portability: You may have the right to request a copy of the personal information we hold about you.
• Rectification: You can request that we correct or update any inaccurate or incomplete personal information.
• Deletion: You may request that we delete your personal information under certain circumstances.
• Opt-Out: You can opt out of receiving promotional communications from us by following the unsubscribe instructions included in our emails, or by contacting us.
To exercise any of these rights, please contact us at [Contact Email]. We will respond to your request in accordance with applicable laws.
7. SECURITY MEASURES
We take reasonable administrative, technical, and physical measures to protect the security of your personal information. However, no security system is impenetrable, and we cannot guarantee the security of our databases or the transmission of data over the Internet.
8. CHILDREN’S PRIVACY
Our Site is not directed toward individuals under the age of 13 (or equivalent minimum age in certain jurisdictions). We do not knowingly collect personal information from children. If you believe we have inadvertently collected personal information from a child, please contact us immediately at [Contact Email] and we will take prompt steps to delete it.
9. INTERNATIONAL DATA TRANSFERS
If you access or use our Site from outside your country of residence, please be aware that your information may be transferred to and stored on servers located outside your jurisdiction. By using our Site, you consent to the transfer of your information as set out in this Privacy Policy.
10. CHANGES TO THIS PRIVACY POLICY
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by updating the “Effective Date” at the top of this Policy. We encourage you to review this Privacy Policy periodically to stay informed about our information practices.
11. CONTACT US
If you have any questions about this Privacy Policy or our data practices, please contact us at:
Email: info@fastwic.com.au
By using the Fastwic Site, you acknowledge that you have read and understood this Privacy Policy.