Shipping policy

Last updated: April 10, 2025

📦 Shipping Overview

At Fastwic, we aim to dispatch all orders quickly, securely, and efficiently so you can start enjoying your purchase as soon as possible.

We currently ship within Australia only. All orders are processed within 1–2 business days (excluding weekends and public holidays) after receiving your order confirmation email. You’ll receive a tracking number as soon as your order ships.

🚚 Shipping Rates & Delivery Estimates

We offer Standard and Express shipping options via Australia Post and other national carriers.

Shipping Method	Estimated Delivery Time	Cost
Standard	3–6 business days	$10 for orders under $100
		Free for orders $100+
Express	1–3 business days	From $15, calculated at checkout

Delivery timeframes are estimates and may vary depending on your location and peak shipping periods.

📍 Order Tracking

Once your order has shipped, you’ll receive a tracking number by email. You can use this to follow your order’s progress in real time.

If you haven’t received tracking details within 48 hours of ordering, please email us at info@fastwic.com.au.

🛑 Shipping Restrictions

We currently do not ship to PO Boxes or international addresses.
Please ensure your shipping information is accurate at checkout to avoid delays or failed delivery.

❗ Damaged or Lost Shipments

If your order arrives damaged or is missing:

Contact us within 7 days of receiving the shipment
Include your order number and photos of the packaging/product (if damaged)

We’ll work with you to investigate and resolve the issue as quickly as possible.

🕒 Delivery Delays

Occasionally, delays may occur due to high demand, carrier issues, weather, or public holidays. While these are out of our control, we’ll always do our best to keep you informed.